• Uicc Unlock Error

UPDATE: Relocked to Sprint?

Sprint says my essential phone is unlocked but the phone says it. The OMADM updates --> UICC Unlock Says the phone is locked. The bootloader menu says device. Will I be able to uicc unlock again even though I won't have Sprint. I do not see the menu option for UICC anymore once I did system updates.

I had posted this on that giant SlickDeals thread, but I wanted to get some exposure here also.

Ok here's my story, hopefully this can give people some insight:

11/17: Attempted to order 4 Essential Phones via Sprint.com - failed, so I had to call in and was successfully able to order 4. Total: $119.07 (4 x $25 downpayment, $10 shipping, taxes)

11/20: Received 4 Essential Phones in the mail. Tried to use T-Mobile SIM to boot them up to see if any were unlocked initially - all were locked. Put the Sprint SIM back in for the time being. Bought out the lease to own the phones. Total $508.81 (4 x (18 months x $5, $30 buyout, taxes, fees)). Chat assured me that I own the phones at this point. No other billing required

Uicc Unlock Error

11/22 morning: I only have 1 Essential Phone on me at this time (other 3 were at home), checked to see if UICC unlock worked and it did. Phone was unlocked. Used the T-Mobile SIM card now and service is so much better.

11/22 afternoon: Got an email from Sprint regarding new billing updates, didn't look into it cause I thought it was just another email reminder or something.

11/22 evening: I was checking my network settings and noticed that the network still said Sprint when it had the T-Mobile SIM inside. I thought that resetting the phone would change it (no issues, just wanted to see T-Mobile instead of Sprint). After rebooting, the phone said 'no SIM card' (T-Mobile SIM still inside), so I rebooted again and it said the same. I put the Sprint SIM back in and UICC was LOCKED again.

11/23 morning: Tried to swap out SIMs again, but UICC was still LOCKED. Contacted their chat to see what was up. Looked closely at the email I got the prior day and it was showing that I owed a bill of $229.39. Checked the IMEI status of the phone that I had with me and now it shows that it has 'Financial responsibility and/or contract'. Had to get the chat escalated to a supervisor to see what the hell was going on:

As of 11/21, I owned all of the phones after paying a total of $627.88, which a remaining bill of $0.00.

As of 11/22, I no longer own the phones since there was a new bill of $229.39 (insurance was added on each phone without my consent, along with that Spending Limit Program Charge, and other unfamiliar charges. My monthly plan should be $65 + $45 + $0 + $0).

What the supervisor pretty much told me was that after getting the new bill, the original $627.88 that I paid FOR THE PHONES, no longer all went towards THE PHONES, it was automatically split between the phones and the active plan. It was 'automatically adjusted' and there is 'no way that the devices can be separated from the bill'.

tl;dr: I owned the phones for a day and then I don't own them anymore since Sprint decided that they can move my money around.

Anyone have any ideas for next steps? Can't do trade in since I don't 'own the phones' anymore.

LG G4 UICC unlocking blues

So I've purchased an LG G4 on my own dime a couple years ago. I'm trying to use it with Google FI until my Pixel 2 comes in. Sprint says the phone is unlocked. I keep getting an 'Authentication Error' when attempting to run the UICC unlock option in the 'System Updates' menu. Furthermore, I keep getting the same 'Authentication Error' when attempting to run a PRL update or a Profile update.

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I'm guessing this is because the phone doesn't have an active account on Sprint, but I have no way of knowing for sure.

Thoughts or suggestions are welcome!

thanks!